For families
Stop being your parents' IT department.
You love them. You are not qualified to explain iCloud, and you shouldn't have to do it again at Thanksgiving.
How a gift membership works
You choose a tier
Pick Connect, Care, or Concierge. We'll send you a gift confirmation you can print or forward.
We call them first
Before anything else, we call your parent and introduce ourselves properly. No surprise visits, no pressure.
They get the help they need
Patient, one-on-one support at their home, at their pace. We explain it in plain language and never rush.
You get a note after each visit
If your parent is happy for us to send one, we'll drop you a short note after each visit so you know how it went.
A few things worth knowing
We never ask for passwords
Not for their Apple Account, not for their email, not for their bank. If a password needs typing, they type it. Nobody has to worry about who we are.
Background-checked and bonded
Ask to see it and we'll show you.
Ex-Apple, and local
We worked at Apple. We live here. We're not a call centre.
Give them a year of patient help.
One membership. No more Thanksgiving tech support.
Give a membership