What we help with

Support for every Apple device you own

Find your problem below. Every price is shown — no hidden fees, no 'contact us to find out.'

Mac Technologist helping a client with their computer

Sound familiar?

Photos you can't findA phone that says it's fullEmail that stopped workingA new device still in the boxA message you're not sure is realA television nobody can work

Start here

Not sure what you need? Start with a free call. We'll tell you honestly what it would cost and whether we can help.

A free phone call

15 min

No obligation, no sales pitch. Tell us what's going on and we'll tell you honestly whether we can help and what it would cost.

Free

Quick Fix

Up to 45 min

One problem, one price, no clock anxiety. No trip fee in the core area.

$95

Game Plan visit

90 min

We go through everything: what you've got, what's broken, what's just annoying, whether your photos are safe, whether anything looks like a scam. You keep a written plan. Fully credited toward a membership if you join within 30 days.

$149

Setting up and moving things across

Got a new device? We'll move everything over and show you where it all went.

New device setup

Apple ID, iCloud, mail, contacts, photos, apps, and a full walkthrough. Flat rate — because the fear is an open-ended meter, not the total time.

$199 flat

Yearly backup

Drive included

For anyone not using iCloud. External drive included, configured, and tested in front of you. We verify the restore works — most backup services never check.

$149

Help buying a new device

We work out what you actually need, then come with you or go for you. We don't sell devices and we don't earn commission.

$150

Keeping things working

Something's broken, slow, or just not right. We come to you.

A visit to your home

We come to you, work on your devices, and explain everything as we go.

$150 first hour · $75 each additional

Apple Store trips

We book it, drive it, wait, and report back. We manage the process and wait in the line for you. Note: Apple can decline a repair — we can't guarantee an outcome, only that we'll handle the process.

$125 (includes 90 min wait) · $50/hr beyond

Scam-prevention check

We review your devices, check app permissions, set up scam call filtering, and walk you through what a real Apple message looks like versus a fake one. Renews annually.

$99

Everything else in the house

Televisions, soundbars, streaming boxes, Wi-Fi, printers, Windows PCs, Android tablets. Priced above Apple work because it's more variable.

$175 first hour · $95 each additional

Outside the core area

We serve Oviedo, Winter Springs, Casselberry, Longwood, Altamonte Springs, Maitland, Winter Park, Lake Mary, Heathrow, Sanford, DeBary, Deltona, and Orange City with no trip fee. A $50 trip fee applies to DeLand, Apopka, Chuluota, Geneva, and north Orlando — waived for all members.

$50 trip fee (waived for members)

Learning

Want to actually understand your technology? We teach, not just fix.

Help over video call

Everything a home visit covers, done remotely. Great for software questions, walkthroughs, and anything that doesn't need hands on the device.

$85/hour

Group sessions

90 min

Small groups, one topic, lots of questions welcome. Topics include spotting a scam, photos on your iPhone, 'my phone says it's full,' and FaceTime with the grandchildren. Free for Care and Concierge members.

$39/person

Membership

For people who want ongoing support — not a bill every time something goes wrong.

Connect

$199/yr

  • 3 short calls or 6 email questions
  • Yearly remote check-up
  • 20% off all visits
  • One trip fee waived
Get started
Most popular

Care

$399/yr

  • Everything in Connect
  • 1 in-home hour included
  • Unlimited short calls
  • Yearly backup done and verified
  • Free group sessions
  • No trip fees
  • Priority scheduling
Get started

Concierge

$899/yr

  • Everything in Care
  • 4 in-home hours included
  • 2 Apple Store trips included
  • Help buying a device
  • One new-device setup included
  • Same-week response guaranteed
Get started
All three tiers available as gift memberships.

Not sure where to start?

That's exactly what the free call is for. Tell us what's frustrating you and we'll figure it out together.

Book a Free 15-Min Call