What we help with
Support for every Apple device you own
Find your problem below. Every price is shown — no hidden fees, no 'contact us to find out.'
Sound familiar?
Start here
Not sure what you need? Start with a free call. We'll tell you honestly what it would cost and whether we can help.
A free phone call
15 minNo obligation, no sales pitch. Tell us what's going on and we'll tell you honestly whether we can help and what it would cost.
Quick Fix
Up to 45 minOne problem, one price, no clock anxiety. No trip fee in the core area.
Game Plan visit
90 minWe go through everything: what you've got, what's broken, what's just annoying, whether your photos are safe, whether anything looks like a scam. You keep a written plan. Fully credited toward a membership if you join within 30 days.
Setting up and moving things across
Got a new device? We'll move everything over and show you where it all went.
New device setup
Apple ID, iCloud, mail, contacts, photos, apps, and a full walkthrough. Flat rate — because the fear is an open-ended meter, not the total time.
Yearly backup
Drive includedFor anyone not using iCloud. External drive included, configured, and tested in front of you. We verify the restore works — most backup services never check.
Help buying a new device
We work out what you actually need, then come with you or go for you. We don't sell devices and we don't earn commission.
Keeping things working
Something's broken, slow, or just not right. We come to you.
A visit to your home
We come to you, work on your devices, and explain everything as we go.
Apple Store trips
We book it, drive it, wait, and report back. We manage the process and wait in the line for you. Note: Apple can decline a repair — we can't guarantee an outcome, only that we'll handle the process.
Scam-prevention check
We review your devices, check app permissions, set up scam call filtering, and walk you through what a real Apple message looks like versus a fake one. Renews annually.
Everything else in the house
Televisions, soundbars, streaming boxes, Wi-Fi, printers, Windows PCs, Android tablets. Priced above Apple work because it's more variable.
Outside the core area
We serve Oviedo, Winter Springs, Casselberry, Longwood, Altamonte Springs, Maitland, Winter Park, Lake Mary, Heathrow, Sanford, DeBary, Deltona, and Orange City with no trip fee. A $50 trip fee applies to DeLand, Apopka, Chuluota, Geneva, and north Orlando — waived for all members.
Learning
Want to actually understand your technology? We teach, not just fix.
Help over video call
Everything a home visit covers, done remotely. Great for software questions, walkthroughs, and anything that doesn't need hands on the device.
Group sessions
90 minSmall groups, one topic, lots of questions welcome. Topics include spotting a scam, photos on your iPhone, 'my phone says it's full,' and FaceTime with the grandchildren. Free for Care and Concierge members.
Membership
For people who want ongoing support — not a bill every time something goes wrong.
Connect
$199/yr
- 3 short calls or 6 email questions
- Yearly remote check-up
- 20% off all visits
- One trip fee waived
Care
$399/yr
- Everything in Connect
- 1 in-home hour included
- Unlimited short calls
- Yearly backup done and verified
- Free group sessions
- No trip fees
- Priority scheduling
Concierge
$899/yr
- Everything in Care
- 4 in-home hours included
- 2 Apple Store trips included
- Help buying a device
- One new-device setup included
- Same-week response guaranteed
Not sure where to start?
That's exactly what the free call is for. Tell us what's frustrating you and we'll figure it out together.
Book a Free 15-Min Call